Terms of Service

 

1. Introduction and Scope of Application

Thank you for visiting habilivo (hereinafter referred to as “I” or “we”). This service policy outlines the main rules applicable when browsing the website and making online purchases.

2. User Account and Website Responsibility

Please ensure that your account information is accurate. Actions carried out through the account are the responsibility of the user. We take appropriate measures to maintain website stability.

3. Products, Availability, and Price Information

Information on products, availability, and prices is updated regularly. In some cases, adjustments may occur due to updates or actual changes.

4. Orders and Payment

Orders must be paid online through the website. After payment confirmation, an order confirmation is automatically sent.

5. Shipping Policy

Orders are generally processed within 1–3 business days. For further details, please refer to:
Shipping Policy

6. Order Cancellation Policy

If the order has not yet been processed, a cancellation request may be submitted. The handling time is generally 1–2 business days. More information:
Order Cancellation Policy

7. Return and Exchange Policy

If a return or exchange is needed, a request may be submitted after receiving the product. The processing time is generally 1–3 business days. Detailed procedure:
Return and Exchange Policy

8. Refund Policy

Refunds are processed after confirmation of the return or order cancellation. Typically, 1–3 business days are required, depending on the payment method.

9. Disputes and Applicable Law

We comply with australia law, including GDPR. We reserve the right to update this policy and will notify users of any relevant changes.

10. Privacy and Data Protection

User information is properly protected. Requests for access, updates, or deletion of personal data may be submitted.

11. Intellectual Property

Website content is protected and may not be used without authorization.

12. Limitation of Liability

We are not responsible for indirect losses arising from the use of the website or products.

13. Modification of Service Terms

Any changes to this policy take effect after publication on the website.

14. Contact

Contact Address: 7092 SPRING GARDEN DR UNIT 103,SPRINGFIELD,VA 22150-2907,United States
Customer Service Phone: +1 (276) 240-6663
Customer Service Email: team@habilivo.com
Service Hours: Monday to Friday, 9:00–17:00 (AEST)